Customer Service: +41 71 722 32 88 24h/365d | Mail: info@yelasai.com

FAQ- Frequently asked questions about the Hair Active Expert

Here we answer the questions which our customers ask to our Hair Active Experts and our support team.

What language is YELASAI’s product information available in?

Our websites and brochures are currently available in German, English, French, Italian and Slovakian. We are continuously assessing the need for further translations.

How can a Hair Active Expert support me with my hair concern?

Our Hair Active Experts are trained to care for a wide-variety of hair concerns. We are incredibly proud of our network of consultants. Our hair loss experts help to promote hair growth, balance oily hair, nurture scalps and encourage hair vitality across europe. 

When visiting a Hair Active Expert for a consultation, they will be at your disposal for any questions and will be happy to advise you on your hair loss concerns. Each individual Hair Active Expert is personally committed to providing you with natural alternatives to hair loss and longevity. 

How do I know if my hair is growing?

Our Hair Active Experts document your scalp and hair growth progress regularly. Every two months, your hair growth is photographed. This is extremely important because hair grows slowly. As you look in the mirror every day, you get used to the image quickly and do not always notice the changes in the scalp and hair. Our experts ensure that your growth is documented, to recognise growth in the areas we are caring for.

Who can become a hair active expert?

The Hair Active Expert’s who represent YELASAI’s ethos and philosophies are experienced hair professionals. As a general rule, we only train those who have experience as professional hairdressers or beauticians. Although we have over 300 consultants, we beleive in quality over quantity.

We provide high-quality training to consultants who provide specialist hair loss support for clients across Europe. Our experts are genuinely interested in providing professional guidance to people in times of hair problems and are proud to share our natural knowledge.

Does YELASAI continually develop their research?

We constantly develop the holistic YELASAI method according to the experiences and wishes of our customers. We strive to provide our clients and customers with the best hair loss services and products that we possibly can.

Are your hair growth photos on your website real and accurate?

All our experience photos are taken from real clients. Hair growth results are dependent on the initial state of the scalp along with client cooperation. Extremely fast hair growth results can be achieved in a few weeks, but results cannot be generalized. Every client has a different starting point, story, and deposits on the scalp. Our Hair Active Experts use a holistic approach to help clients grow hair and, in most cases, new hair growth is visible within the first three months. If a client’s hair concerns have present for decades, it can take one to half to two years to experience growth.

The image documentations, experiences, reports and stories on the YELASAI website were published by our hairdressers – from Hair Active Experts – with the permission of their respective clients. We can guarantee the authenticity of all pictures on our website.

Can YELASAI guarantee hair growth?

We cannot 100% guarantee hair growth through using our products and services. There are many unknown factors that could diminish success. What we can guarantee, however, is that our products are thoroughly tested and matured and are able to acheive great success with natural hair growth. Many of our clients and customers experience hair growth within a matter of months, and some within a matter of weeks.

Generally, customers usually see changes to the hair and scalp after around three months and can begin to see fine hair in areas they could not before. YELASAI has grown due to positive feedback and demand for natural solutions, we are proud of our results and are committed to providing the best possible products and services.

What if I do the treatment and my hair dosen’t grow?

Our holistic concept shows great success across Europe. To many people, including those who had already given up hope, we are able to provide natural scalp care and service that stimulates new hair growth. Our services can also help to soothe dandruff and regulate excess oil production. All processes require some level of patience and consistency.

For the best possible results, visit a hair active expert who can guide you through the process and monitor your progress. Your expert can analyse the scalp to further understand the reasons behind your hair loss or halt in growth. Our ambition is to offer you the highest quality and the best possible natural hair growth service avaliable. Please see your expert for further consultation.

I have tried so many ‘cures’ for hair loss with no sucess, why should I trust YELASAI?

Many of our clients visit us after trying a number of ‘hair loss solutions’. We even have clients attending following unsucessful hair transplants. What our experts offer is an alternative angle to your hair loss needs and apprach your concerns from a holistic and completley natural perspecitve. 

We usually find that after 3 months, clients begin to see hair growth progress, howver, this can be different dependant on the individual. We use a well-rounded approach to balance the body as a whole and fuel the scalp with the essential nutrients it needs to rejenerate itself. 

A nurtured scalp is vital for hair growth, and we use the best possible ingredients to care for it. Book a consultation with a Hair Active Expert

How do YELASAI help people going through Chemotherapy?

Many people experiencing Chemotherpy and Radiotherapy treatments are fearful of hair loss. In our experience, we cannot completley prevent hair loss during such treatments. However, our care plans are succesful in ensuring that hair has the best base to grow back following treatments. 

Our services and collections help to care for the whole body. We have specifically designed Oncohaircare to support the skin, scalp and soul during and after chemotherapy treatments. Many of our clients see hair growth within months, and some some hair growth even whilst undergoing treatments. 

In an extensive study at a renowned German cancer clinic, we have been observing the sucess of our Oncohaircare process. Through this collaboration, we are gaining more and more recognition and legitimation for our holistic concept within chemotherapy patients.

We offer various services to those concerned:
Learn more about Oncohaircare.
Find here your Hair Active Expert who offers Oncohaircare.

Are photos of clients compliant with data protection and privacy?

Your personal data will be treated confidentially by every Hair Active Expert. Pictures are only be published with written agreement from the client.

Why do the cost vary from region to region?

Each hair salon has to pay different costs – for location, infrastructure, salon, staff, training, etc. To provide you with the best service in the long term, can the cost of our recommended services vary from hairdresser to hairdresser.

Do yelasai products have to be used a life long?

No, YELASAI products do not have to be used for your whole life. When your desired hair condition has returned, you may continue with any products of your choosing.

YELASAI cares for your scalp and helps it to restore balance. We recommend continuing daily scalp brushing and using natural products, scalp-friendly products.  Whether you continue to use YELASAI care products or others, is completely your decision. 

What cost the holistic treatment at a hair active expert?

With the YELASAI Hair Active Expert, you have a partner on your side with which the goal of sustainability is strived. This means: Have you reached your goal in hair quality you are no longer required to use the recommended care products and the hair remains regardless. Since each initial position is individual, the costs are also very individual. Are costs and benefits compared with other providers YELASAI GmbH is one of the most favorable care products on the market and one of the few methods with a sustained and holistic approach.
Furthermore, it is your personal choice how often you want to make use of the services in the salon of a Hair Active Expert. If new hair growth is striven, we recommend to “deep cleanse” the scalp for 12 weeks once a week and later once a month until you are satisfied with the hair condition. Because the care treatment in the salon is highly appreciated by many customers, there are people who do this treatment at the Hair Active Expert two or three times a week or continuing once a week or – after the active time of 12 weeks, every two weeks. In addition, there are people who are – after a satisfying treatment time of around two years continue to enjoy the massage with the stimulation of meridian and acupressure points – just because it makes them feel good. For this reason, your individual costs can vary and cannot be compared at all. Talk to your local Hair Active Expert and get advice!

Can you test the yelasai products?

YELASAI GmbH does not provide samples or products for test purposes. For the simple reason, since it requires accurate analyzes of the scalp, and then weeks to months, to observe success in hair growth. Therefore, it makes no sense to test products only a few days. With the Hair Active Expert near you, you can test the fragrance of the YELASAI products and the feeling on your skin. Just ask for it!

Why do you have so many hair active experts?

Gianni Coria founded YELASAI’s network of Hair Active Experts to share his natural solutions to hair loss with as many people as possible. He discovered early in his research that conventional hairdressers are rarely taught about the importance of scalp care in maintaining and growing hair. Since YELASAI’s nautral methdods depend on the quality of the scalp being improved, Gianni began to train local experts in his natural findings.

As the success of natural hair growth spread, Gianni trained more consultants in his concept to support as many clients as possible. Our network continues to grow and now has over 300 consultants, due to demand and positive reviews.

What is special about the products of yelasai?

Basis of the product range are herbs, which have been fermented for over three years. These are the basis for all hair-stimulating YELASAI care products. For this, herbs are cleansed with valuable microorganisms and converted to useful substances such as enzymes, amino acids, vitamins and bioactive substances and antioxidants. Natural fermentation processes only work with natural raw materials. The process of fermentation is also known from the production of sauerkraut, beer, soy sauce, etc. The fermentation gives the skin a wide range of nutrients. This ensures the uniqueness of the special skin and hair care line.

Our products are certified by Approved Nature.

For whom the hair active expert has been created?

The Hair Active Expert is addressed to all people who have problems with their hair or scalp – whether it is too thin hair, whether is the so-called circular hair loss, disturbing receding hairlines or a full bald – and these are just a few examples of many.

Are there critical voices about yelasai?

On the Internet, critical voices about of the holistic YELASAI method. The subject of hair growth is controversially discussed and every manufacturer of cosmetic that deals with this topic is suspected first as a cheater. These contributions are usually not scientifically well researched. It’s just a matter of placing an overall attack: All cosmetics with regard to hair growth are useless. These contributions are superficial and the truthful background is often not communicated. The holistic approach of the Hair Active Expert has nothing to do with a miracle cure or a panacea. It is rather a logical sequence, which considers many factors that lead to hair problems. Gianni Coria has founded the network of Hair Active Experts to provide education and real help and natural alternatives to hair growth to the people.

Behind every Hair Active Expert, there is a hairdressing salon with a team. The good reputation in the region is important to every individual hairdresser / coiffure and of utmost importance for its economic success, so the concept of the Hair Active Expert has been critically tested a hundred times by experts – a long time before the introduction in the salon.

What is a hair active expert?

YELASAI Hair Active Experts are hairdressers, means specialists, who have professionally trained themselves in scalp care to advise and to accompany people with hair problems of all kinds – with the aim of promoting and maintaining their natural hair growth.

How can i inform me about the hair active expert?

About 300 hairdressing salons in eight countries share the successes and experiences of the holistic concept of the Hair Active Experts. Talk to an expert near you. You are a hairdresser and want to learn the concept of Hair Active Expert? Ask for free information about our website You have hair problems and would like to get a professional analysis and consultation to understand what has led to your hair problem – and to get help? On our website, you can find the Hair Active Expert near you! You want information about our nutrient-rich care products? Find out more on our website.
You would like to inform yourselves independently? Read the book “Natural solutions for hairloss” by Gianni Coria, published by Mankau Verlag.

What does the yelasai method differ from other procedures?

The YELASAI “scalp and hair care” concept is based on a natural approach to get beautiful, vital hair or to stimulate the new hair growth. It is less about products, which stop immediately a symptom or a pill/capsule which can be quickly swallowed. As you know, this does not work in the end otherwise you would not be on this website and would look for solutions to grow your hair finally. The care concept of YELASAI is about to sensitize affected persons in the natural skin and hair care and to give them tools with which the goal – healthy, strong hair – is reached or recovered. Most of us have not learned to maintain the scalp properly in the biological sense. As a result, conversion processes are usually difficult in an adult age. But without your active cooperation the hair cannot return. That is why Gianni Coria has established a network of Hair Active Experts so that you can be accompanied on the new active way of scalp and hair care and the conversion can succeed.